Hello,
I have Virgin cable internet and my wireless connection does not work now, my wifi adapter is fine as it works on another network. My laptop will connect to the modem but it sits there with "Identifying (Public network).
There is internet as I can connect using ethernet and I can also connect wirelessly using the laptop I am currently writing this on, an identical laptop to the one that will not connect. Also my smart phone connects wirelessly.
I believe it is something to to do with the DNS, IPv4 or IPv6?
I have called Virgin and they are absolutely pathetic and useless + you pay for the 0845 call - Disgusting customer service and the only reason I used Virgin was they offered cable otherwise I would be using Zen.co.uk who understand customer service. First Indian guy just hung up after 5 min, second Indian guy just went through the basic turn everything off and on game and then sent me to guy in Scotland who hung up too!
Can anyone please solve this problem?
Many thanks
Brook