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Blackened · 20-01-2011, 10:31

The number I got was 0800 052 7588 which was a no menu and answered within a couple of rings. They then transferred me through to CS anyway who answered but had no idea what I was on about & put me on hold for 20 mins. Despite me having a reference number AND an order number, there's nothing on my account to reflect that so I came away with nothing, not even the hub. Was told to call back on 1st February when 30mb will be available.

20-01-2011, 10:31	#229
Blackened Inactive Join Date: Mar 2009 Posts: 665	Re: 20 Mb/s to 30Mb/s free upgrade The number I got was 0800 052 7588 which was a no menu and answered within a couple of rings. They then transferred me through to CS anyway who answered but had no idea what I was on about & put me on hold for 20 mins. Despite me having a reference number AND an order number, there's nothing on my account to reflect that so I came away with nothing, not even the hub. Was told to call back on 1st February when 30mb will be available.