Quote:
Originally Posted by Chrysalis
I just got an email, order is going ahead, but I need to ring them up with missing info which I am not in a rush to do as I hate using their call centres. Not sure why they couldnt ask for the info in the email, they also didnt say what was missing.
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I wouldn't bother phoning as they won't know anything about it. Here is the email for everyones info!
Quote:
Hi there,
Thanks for contacting Virgin Media about getting some of our services. It's great to hear you're thinking of joining us!
As we need to look further into the details of your order before we can go ahead with your install. Any pre-payment that you have made on line will not be processed until your install date has been confirmed.
We'd like to talk to you to as it appears that some information that we need to process your order was missing. This will help us take the next steps towards getting signed up. So just call our team on 0845 454 1111.
We're looking forward to hearing from you!
Kind regards,
The team at Virgin Media
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