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Old 18-01-2011, 23:31   #125
Peter_
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Re: 20 Mb/s to 30Mb/s free upgrade

Quote:
Originally Posted by looselipsuk View Post
While I fully understand the reasons behind this I am lost as to why pay £30 for a USB adapter when they can be bought from under £10 upwards?
Because we will only support equipment supplied by us and this device is covered by a 2 year warranty from Virginmedia which includes full technical support.

A 3rd party device such as the one quoted for £10 will not be supported by us and you will need to sort out the connection yourself or via 0845/0870/0905/6 numbers with the manufacturer the choice is yours.

---------- Post added at 22:31 ---------- Previous post was at 22:29 ----------

Quote:
Originally Posted by virginruinedntl View Post

If they upgraded 10mb users to 12mb and gave them docsis3 modems they could do away with docsis1 completely which i would assume save virgin alot of money?
Giving away that amount of kit would not save them a lot of money as the are most customers are on 10Mb it would more likely bring the company to its knees.

As for a free upgrade do not hold your breath.
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