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Originally Posted by virginruinedntl
To clarify do new customers still pay £30 extra to go on the 30mb speed instead of the 20mb speed?
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I am not in work today but as it is replacing 20Mb I can see no reason for them to be charged £30 as they will already have the Superhub and that is why we as customers with standard modems are required to pay £30 in order to receive the correct equipment for the 30Mb and above tiers.
---------- Post added at 22:24 ---------- Previous post was at 22:22 ----------
Quote:
Originally Posted by v0id
So, will this be available as a self install?
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You will receive a Superhub in the post as a self install but a few customers may need manned installs as per below.
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30Mb Offer: Upgrade from 20Mb to 30Mb broadband for no extra monthly fee. A one-off £30 fee applies. Manned installation may be required by a small number of customers however the £40 fee will be waived.
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