Ah, OK. Thanks.
I'm not sure I'm mis-reading it though Chris - the article is just isn't very clear on that at all, is it? As I say, it's easy to see how people are getting confused.
It does report that "Virgin Media is poised to announce a free upgrade for all its
20Mb broadband internet customers to a new
30Mb service tier" though, which just reiterates my point. If CF are reporting, quite literally, 20mb customers are to receive a free upgrade to 30mb, then people are going to think exactly that, regardless of the semantics.