Quote:
Originally Posted by muppetman11
Your missing the point you signed up to the XL BB service if VM upgrade the service then that should be all XL customers much like if you bought a new TV and a new firmware was released you would get it not just someone who bought the TV after the firmware release date.
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You're missing the point, you did not sign up to XL BB, you signed up to "Up to 20mb" BB. The 30mb service is a new teir. It's nothing like a new firmware for TV (unless your firmware makes your TV 50% bigger). VM may be providing a free upgrade to the new teir, which may be for all users and may only be for some, we don't even know yet.
But you seem to be arguing the principle if a product is updated, you're entitled to get the new version free. There's 6 generations of iPod Nano, does that mean everyone who's ever bought an iPod Nano should perpetually get free upgrades to the newest model forever?
Maybe I should point out again it's not advertised as "XL" it's advertised as 20mb. Up to 20mb broadband. You seem to be selectively ignoring all the big text that says "20mb" and arguing just because 30mb has "XL" in the name everyone should be entitled to it for free. This is not how product naming works.
You'll see clearly in the screenshots (if you bother to look at them) the emphasis is 20mb. Not 30mb. Not 50mb. Not 100mb. Not "XL" with free upgrades to whatever "XL" becomes in perpetuity. You're getting a free upgrade already yet all I hear is complaining you might not get two.
Oh and as for firmware updates, I don't think VM has ever charged for them
