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Old 17-01-2011, 14:27   #33
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Catch Up - Disappointing

Quote:
Originally Posted by steveh View Post
When this happens does it get automatically logged though so VM know which areas have a problem?

Currently in the evening for me there's a 50% chance of being able to watch an HD on demand programme without this happening. Makes having a Picturebox sub a bit pointless...

When Tivo arrives it will do on demand via IP instead so it should be less of a problem, yes?
Yes. We can see on our monitoring tools in VoD Surveillance and Outage Surviellance.

Some load balancing can be done at times, but if there are simply too many requests, then it gives that error.

You should be able to get the programme if you leave it a few mins and try again.
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