View Single Post
Old 17-01-2011, 12:10   #31
Digital Fanatic
Inactive
 
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
Digital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny star
Digital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny star
Re: Catch Up - Disappointing

Quote:
Originally Posted by telegramsam View Post
Yeah I`m sure your`e right about it not being one particular program being demanded in my area but the whole demand service. There is a phone number given that you can phone if the fault keeps happening but all they tell you to do is to re-boot your box. This sometimes works but not always.
There is nothing the call-centre can do about 9132. It is just basically too many people trying to use the service at once.

As I say, work is being done to address this. It is one of VM's USP's and they are aware of the negativity this problem causes.
Digital Fanatic is offline   Reply With Quote