Thread: NTL Not interested in long standing customers
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Old 30-11-2004, 13:01   #76
SMHarman
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Join Date: Jun 2003
Services: Cablevision
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Re: NTL Not interested in long standing customers
Quote:
Originally Posted by orangebird
Deep joy. Another 'bash ntl thread' for no good reason other than operating in a way the most companies do.
TBH, why would ntl want to keep a customer, if they're not making any profit?
OB - for once I think that this is quite a level headed discussion on customer service and not NTL bashing (though this does go on here far to frequently).

Personally I have had nothing but good service (and pretty prompt call answering times) in the last 18 months or so.

That said I don't really use them as an ISP, more of a connection. All the ISP stuff is i-web .
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