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Old 30-11-2004, 12:54   #75
Neil
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Join Date: Jun 2003
Posts: 6,058
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Re: NTL Not interested in long standing customers

Quote:
Originally Posted by Mark B
But you're not Neil, you're saying that this is the policy of the company, when it isn't.

Any member of staff that thinks customers leaving is unimportant shouldn't be in the job, and I know their managers would say the same thing.
So why is this attitude still present within ntl?

You know as well as I do, that this must be the oldest complaint aimed at ntl over the years, & yet it is clearly still happening.
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