Quote:
Originally Posted by prestonred
It rings and ring and rings for them. Still no call back.
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more likely a fault just on your line then. I've just checked your area and so far there are no reported outages.
Some faults require 3 customers to call in on the same mux before they are picked up as an outage. Especially with your fault, which we would class as RTNR (ring tone, no reply).
Support should have called you back straight away too! I'd call back again.