Cable Forum - View Single Post - on demand

sequin01 · 15-01-2011, 19:49

VOD has never really worked
keep getting the "this service isn't avilable right now ......." message

have tried unplugging the box etc. Rang 151 and got a message saying your box now has a handy tool so you can fix it yourself by going to option 9 on the menu "help & info" then select virgin tv and fix it assistant - great except when I press 9 I get the same error message "this service isn't available....." and the phone then went quiet, no messages, no music, no nothing

any ideas ??

15-01-2011, 19:49	#1
sequin01 Inactive Join Date: Mar 2005 Posts: 12	on demand - absolute rubbish VOD has never really worked keep getting the "this service isn't avilable right now ......." message have tried unplugging the box etc. Rang 151 and got a message saying your box now has a handy tool so you can fix it yourself by going to option 9 on the menu "help & info" then select virgin tv and fix it assistant - great except when I press 9 I get the same error message "this service isn't available....." and the phone then went quiet, no messages, no music, no nothing any ideas ??