Thread: Virgin to give new Superhub out.
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Old 14-01-2011, 14:08   #424
zekeisaszekedoes
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by BenMcr View Post
Only the SuperHub can handle the 100Mbit product
Damn. Does that "no" include the VMNG300 modem which has a near-identical form factor to the Super Hub?

Regardless, I'd rather have the 50Mb service working flawlessly with all the extra firmware features DD-WRT provides than a shaky 100Mb service that offers me next to nothing.

Quote:
Originally Posted by whizzard View Post
It's quite obvious from observing this thread that it has it's collective of vocal detractors no matter what has been done to date or what is discussed as upcoming in terms of features/fixes. Looking at some other posts across a multitude of forums there seems to be those who are quite happy with it. Look at it from this perspective, in terms of firmware support it's already seen more ongoing support than the 50mb modem saw, and there are at least 2 future firmware iterations to come in the not so distant future, which when you think how long it took the 50Mb Ambit to get a firmware update shows they a) listening and b) trying to improve the product based on power user feedback.
Look at what you're saying. If the product is right then it shouldn't need updating all the time. To me, nearly half a dozen firmware updates less than a year after initial release is a silent admission of shoddy product. Actions louder than words etc.

The people who are happy with it are no doubt the ones who don't need any of the advanced features. Personally a big part of my upgrading to the fastest packages would be to improve upload speeds, due to poor ADSL contention ratios although to be fair with this years rollout VM are improving that. I can't take advantage of these improvements if I don't have a router which is highly configurable. Not only is the Super Hub quite basic, it's not even reliable for light (i.e. "average customer") use.

In the past this wasn't a problem because the modem and router were seperate, so if you didn't like VM's supplied CPEs you could drop in your own router and do what you liked.

Converging the two for convienience to save costs and streamline troubleshooting I completely understand and have no problem with. Denying the customer the right to drop in his or her own CPEs to more effectively utilise the connection they're paying good money for seems wrong.
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