Yes it is connected via scart. I must admit I didn't know you could adjust the sound level of the box. I didn't find the instruction manual particularly helpful here and the chap who installed the box didn't stay around to explain much. As it was, I had to ring Virgin back after it was installed as it wasn't recording two programmes at once as it should. Considering we are OAPs I do think folk installing equipment like this should stick around and explain things better. Anyway, I have now looked for a way to adjust the sound on the box, and only found instructions in the 'Setting up HD' section! I found that the sound level was set to 9, so I've turned it up to 10 which is the maximum. It does seem to have improved slightly, but I still have to keep adjusting the bass and treble controls of the TV depending on whether we're watching analogue or digital - and of course, which channel! Is it me, or is the background 'Music' of all drama and films these days getting louder and more monotonous? I always thought background music should enhance and set the mood for the dialogue, not engulf it altogether!
Still, enough ranting - many thanks for your suggestion.
