Quote:
Originally Posted by Dwesterhoff
Oh well I've just got my replacement delivered a Ubee / Ambit EDM2500 for the 20mb service so it looks like there not giving out a superhub or even the normal hub if they have to replace a faulty modem. Looking after existing customers still seems their lowest priority.
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If you call in to faults and we diagnose that you have a faulty modem and we send out a replacement you will get a modem not a hub as that is all the system allows at the moment as you need a Hub code added to your account in order for us to be able to send one and at present we only do like for like.