Quote:
Originally Posted by pauldavies83
I read your post very carefully thanks
Why should anyone paying for service suffer from poor equipment? Staff or no staff?
And if, as you put it, you thought your machine was a turkey, you certainly wouldn't be brandishing that opinion around a public forum as it doesn't exactly fit the corporate message, does it?
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I know what to expect from my machine and where to check when at home and my machine after almost 3 years works a treat, which has nothing to do with corporate image as I have been a customer a lot longer than I have been a member of staff.
Do you really think that my wife would tolerate my V+ acting up especially as I work for the company, I would be told to get it sorted as soon as possible and I would ensure that if I had an engineer slot booked it would be for a time that I was here so no bullplop could be said about the machine.
If and when I have a fault with any of my services then I am on the phone because I am also a customer.