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Originally Posted by Kits
I have already realised NTL didn't really care for the long term customer. They could do a free month or half price month once you have been a customer for 2 years.Even loyalty bonus points that you could save up and exchange for downloading music. Any loyalty bonuses would be lost if you was late paying. There are many ways to reward customers for their loyalty.
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So what reaction would you expect if you asked British Gas, BT, Powergen etc etc for the same a free month? Loyalty bonuses? You want cake and eat it too? No chance business is business take it or leave it.
