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Originally Posted by themelon
On the Issue of Pipex mentioned earlier, I recently rang them to ask if they would upgrade my 512k service I use from another location as they now offer 1mb capped for the same price, I asked If I could have 1mb uncapped for the same price instead as I used their service for over a year, they said no, I wanted to diconnect but they had already taken 3 months payment and would not refund it and will not refund, I wont be disconnected for 3 months now............GREAT SERVICE.
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I'm not quite sure what you mean there.
Pipex offer 1 meg for £33.99 per month from memory, & 512k for £23.44, so why do you think they offer 1 meg for the price of 512k?
I also can't understand why they have taken 3 months payment when you are now out of contact & on a rolling monthly payment?
If you pay via DD, then just ring your bank, & invoke the DD Guarantee.