Quote:
Originally Posted by zantarous
I thought you worked in tech support? Even the intern will know that is not where the software is installed? upgrading the HDD will not have anything to do with the smartcard or circumventing any security.
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Primarily Broadband with a bit of cross training thrown in and most broadband agents dislike the FMC side as you do not have to think for yourself.
We just get told to follow a flow for the FMC side and not to think.