Quote:
Originally Posted by denise119
So why are virgin not publicly announcing this and putting an end to all the speculation so that we customers can make our decisions based on facts rather than guess work.
I don't mean any offence by this, but just because you say its right doesn't mean that by the time its officially confirmed it might not have gone up or down.
People don't have disposable income like they previously have had so plenty of prior notice would allow the customers who want TiVo and are prepared to pay the final price would have time to set aside the amount needed and would possibly help increase initial take up of the product.
Ok so beta testers was the wrong way to describe them as i know it would have been fully tested earlier.
But as much as staff are paying customers they don't pay anywhere near the amounts that we regular customers pay, its a position which comes with perks such as getting services faster than the rest of us.
But to claim something has already started to roll out just because staff members are able to get access to it is just misleading and completely wrong in my view (i only speak for myself though, others may well be happy to accept it).
For me the claims of the roll out already having started is on a level with all those broadband claims of upto a to speed. Its just virgin seemingly hiding behind small print the same as all major companies do.
I guess what i'm trying to say is that they should not be able to publicly claim roll out has started until it is actually available to the public.
But it can't currently be available to the public otherwise they would have confirmed the prices for all customers.
EDIT:
Just saw Digital Fanatic's post which appeared whilst i was writing my original reply, do you have any idea as to when this announcement is likely?
The reason for asking is that at the moment i am in a position where i can can my virgin services and have sky installed and the change would be pretty much seemless with no major loss of services for me. But if i continue to wait and hold out i'm going to end up with either a loss of services during a switch over or even worse from my point of view an overlap where i'll be paying both sky and virgin at the same time.
I'm not really worried about the actual price because at the end of the day i can either afford it or not, getting upset or trying to justify it by saying the price of hdd's are so cheap its a rip off etc will not get me anywhere. Its ultimately VM's product and they can charge whatever they like, i'd just be happy if i could make an informed decision.
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Expect to pay £150, plus £40 install and then anything less is a bonus!
to the forum by the way
