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Originally Posted by Neil
I have no problem with that whatsoever. 
It must be a 2 way street in these situations, & ntl/any company should be able to expect commitment back in the form of the customer's repeat business in these situations. |
But there are a lot of people think they should get somethnig for nothing. New customers are locking in for a year but the existing customers that want the discount might not be so keen to lock in for another year and often forget that a new customer will have this added constraint.