Quote:
Originally Posted by jb66
That's a joke, the installer risked getting in trouble to give you a regular modem then you call up to get the superhub he wanted to give you in the first place. Then they then give you money for the inconvenience you caused yourself by not accepting the hub!
I have 5 vmg300s left in my van incase I meet someone who insists on using their own router, but after reading this it seems it's not worth the hassle as they might call up to get a hub.
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If he had stuck around to do a speedtest I'd have known there was an issue with the existing router, nixed it and happily accepted the hub. He didnt, so what do you want me to do?
I did explain that he was doing the right thing so hope he dosent get into any bother, but how that is translated by CS is anyone's guess.
Quote:
Originally Posted by Masque
They should accept whatever equipment is given.
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To be fair they should be giving out equipment that is suited to the job. The super hub is touted as being ideal for multi-user households, so what do they expect to be finding when installing them, one pc directly connected? Of course there are going to be existing routers, the option to run in bridge mode should have been there out of the box.