[Peter_]

Originally Posted by Chartwell

VM have the option to not respond - and perhaps it is slightly patronising, but when a company takes seven months to deliver on its promises, perhaps stakeholders are entitled to be somewhat frustrated, as VM could be seen as holding customers in contempt by saying one thing and not delivering.

I did ask the question above about certain sections being highlighted in red, now did you do that in the email or have you left it black as per normal as that would look more professional and that would probably get a better response as you have asked valid questions.