Cable Forum - View Single Post - Old PC says it can take 2Gb of memory, but only sees 1Gb

StoneAgeMan · 04-01-2011, 23:08

An update for the curious.
I received another memory module from Kingston (via Amazon.co.uk), which is labelled as the same product, yet it has all different SDRAM packages on the board and the board itself is a different size (height). When I saw it I thought my prayers would be answered for sure. All the websites suggest that the type of memory I bought is the correct type, maybe just the slim version is more densely packed and the motherboard can't read it... well, sadly, the Mobo couldn't read this one at all. On its own in slot 1, or slot 2, the PC wouldn't boot. Also wouldn't boot if the wide card was in one slot and the slim card was in another.

After getting some input from the forums, which has helped me to better understand what is goin on, I have now raised fault reports on the websites for Foxconn and Kingston. I'll let you know how that goes.

04-01-2011, 23:08	#11
StoneAgeMan Inactive Join Date: Mar 2007 Location: Harrogate, North Yorkshire, UK. Services: Now Virgin CableTV/BB/Telephone Posts: 24	Re: Old PC says it can take 2Gb of memory, but only sees 1Gb An update for the curious. I received another memory module from Kingston (via Amazon.co.uk), which is labelled as the same product, yet it has all different SDRAM packages on the board and the board itself is a different size (height). When I saw it I thought my prayers would be answered for sure. All the websites suggest that the type of memory I bought is the correct type, maybe just the slim version is more densely packed and the motherboard can't read it... well, sadly, the Mobo couldn't read this one at all. On its own in slot 1, or slot 2, the PC wouldn't boot. Also wouldn't boot if the wide card was in one slot and the slim card was in another. After getting some input from the forums, which has helped me to better understand what is goin on, I have now raised fault reports on the websites for Foxconn and Kingston. I'll let you know how that goes.