Quote:
Originally Posted by Felim_Doyle
In several threads on this forum people complain if VM don't announce something, then speculate on what we might get and when we might get it, then call a gradual roll-out 'stringing things out'.
VM are doing the right thing by testing the boxes and the supporting infrastructure with a small control group of staff and customers. They are probably restricted somewhat anyway by the number of boxes in production so far and by the number of engineers available to install them. They also took the appropriate step of allowing pre-registration for those interested in having TiVo so that they can judge the likely uptake and order boxes and train installation personnel accordingly.
Stop moaning! You'll most likely have TiVo available to you sometime this quarter and with a more stable firmware/software in the box and a more fully featured back-end to support it as well as a larger amount of content to choose from.
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This "small" group you speak of shouldn't be considered part of a roll out if they are still testing a product they are barred from discussing. Until such testing was complete links such as "I want TiVo now" on tivo.virginmedia.com implying that it was available already shouldn't appear. And in the demo video the guy announces towards the end "and how about if we made all this possible? not in the future but right now". The video was available online a month ago and we've still to hear of when this "right now" is. Were VM hoping people wouldn't watch the video until March (widely speculated on here as the month TiVo will be fully available). March is in the future to me and if the chance of having TiVo before then as implied is possible by filling in the "how do I get it?" form means having to sign a non disclosure agreement then that's not really great is it?
I think TiVo looks very good and I am glad VM are testing it so that when it launches it is perfect. I only wish they wouldn't alienate customers by announcing information in such a sporadic manner and having inaccurate information on the website.