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Originally Posted by SMHarman
The discount they offered me (a customer of about 4 years standing with two STBs and 1.5Mb CM (oh and that damned phone line) was free phone line rental for a year - just like new customers. But is was contingent on me locking into BB or DTV for another 12 months, so they have locked in my revenue stream by offering the discount.
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And that makes good business sense to me, most companies would kill for that kind of return for such a small outlay.