Cable Forum - View Single Post - NTL Not interested in long standing customers

30-11-2004, 10:09

why dont people understand that discounts are a marketing ploy to get NEW customers in the hope that they will stay. If you're prepared to go elsewhere after your contracted period has expired then your never going to be a long term customer so why should they bother offering you a free month etc

When you signed up you knew the price and what you were going to get in terms of services. If this hasnt been up to your expectations then walk, if your happy with the services then you should be happy about the price that you are paying. What would one months free BB actually do? well it would give you a short burst of "oh NTL are great syndrome" when in fact nothing has changed.

My view is pay the money and shut up or walk.

30-11-2004, 10:09	#41
gary_580 Guest Posts: n/a	Re: NTL Not interested in long standing customers why dont people understand that discounts are a marketing ploy to get NEW customers in the hope that they will stay. If you're prepared to go elsewhere after your contracted period has expired then your never going to be a long term customer so why should they bother offering you a free month etc When you signed up you knew the price and what you were going to get in terms of services. If this hasnt been up to your expectations then walk, if your happy with the services then you should be happy about the price that you are paying. What would one months free BB actually do? well it would give you a short burst of "oh NTL are great syndrome" when in fact nothing has changed. My view is pay the money and shut up or walk.