Quote:
Originally Posted by BenMcr
It's probable there was a failure in the upload from the BBC to Virgin for the programme which is why it didn't appear.
The BBC would have resent the programming over today, so it then appeared
Of course sometimes the reason things don't show is down to rights.
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This is correct Ben. There is an open ticket on everyones Status Page too. There has been a problem over xmas with BBC content coming over to VM. VM and the BBC have been working on fixing the problem over the last few days. This caused a delay in some content, namely Royal Family, Doctor Who etc.
Ticket remains open while the issue is fully investigated.
Quote:
TV feature interruptions
The following issues may be affecting some aspects of your Virgin Media TV service.
You will currently be experiencing problems accessing various programmes on your Video On Demand services. Our engineers are aware of this issue and are currently working to fix it fast. We apologise for any inconvenience this may be causing.
Our engineers have advised this fault is taking longer to fix than expected. A new estimated repair time has been confirmed. We apologise for any inconvenience this may be causing
Date Issue raised: December 27 2010, 11:53
Estimated repair time: December 31 2010, 16:00
Fault reference: F001472515
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