Quote:
Originally Posted by Digital Fanatic
VM are looking to move all customers over to a TiVo product, so I'm not sure what the point of wasting money on fixing "niggles" in the Liberate system is?
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Flavour of the month spokeswoman Cindy has said the move will happen over years - is it reasonable for paying customers to continue with these "niggles" if they don't want or cannot afford TiVo whilst it is "premium priced"? Do they not deserve a fully working service that it is as reliable as it can be?
Quote:
Originally Posted by Digital Fanatic
Obviously any major problems will always be worked on and fixed. The V+HD is still classed as current, so will have code downloads when available.
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Depends what you class as a major issue or a niggle?
Sluggish operation after midnight - in my eyes thats major
Capacity indicator unable to cope well with HD - in my eyes thats major (and a pretty simple fix)
Chase TV doesn't work well on HD channels - very frustrating, and could be fixed with a box swap if it's the underpowered SA box's fault (that is refused or chargeable because the SA box is "still working")
Bugs with padding in certain cases - in my eyes thats major, especially when your constantly missing the last few minutes of programmes
Quote:
Originally Posted by Digital Fanatic
Surely better to concentrate on getting everyone moved over to the new TiVo platform? Be it the V-HD or the new TiVo boxes.
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For who? The VM corporate balance sheet, or the paying customer?
Short term, there won't be any concentration on moving everyone over. The concentration will be on flogging to the masses to make the money. When the perceived maximum "early adopters" have paid their money, that's when your concentration on moving everyone over will happen.