Quote:
Originally Posted by BenMcr
It's not just the front end that Virgin are considering though, it's the entire platform
Liberate is fine to run linear channels and some VoD stuff, however long term it's not powerful enough to compete with what the other platforms may do in the future.
So it's either change now when you have a product such as TiVo to drive it, or change later when your competitors may have something that will stop people switching
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Its not an excuse to leave the old platform hung out to dry though.
The items listed in the OP have been issues for years (bar the dynamic EPG - that was never an advertised feature and just an annoyance) - if the Liberate platform wasn't powerful enough to make them work properly for all customers in all circumstances, then they shouldn't be advertised as features or they should make a decent effort to fix them on the current platform.
If TiVo was free or a nominal cost for existing customers, then it would be more acceptable. To ask customers to pay close to £200 to have fixed these issues they have put up with for years isn't really on.