Quote:
Originally Posted by martyh
Although i feel the problem isn't a clear cut as simply buying new improved plant to deal with the snow ,i do agree that all of the transport companies affected could have done much better in communicating with users ,and that doesn't cost much extra if anything .I believe (listening to reports)one of the big problems was passengers turning up at airports ,stations ect simply because they wanted information but could not get it any other way other than trying to get it from the source i.e talking to someone at the airport or station
As my headmaster used to say ..must try harder
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That's the thing. If just one of the companies concerned had been honest and admitted that they couldn't run a service to the town were I live and they didn't know when they would be able to, instead of saying there would be a bus or train along soon, I would have walked and got home a lot more quickly than I did.
I don't expect our transport not to be affected by the weather. To expect that is unreasonable. I do, however, expect it to recover quickly (which hasn't happened) and I do expect them to not lie to us.