Quote:
Originally Posted by vanman
no they have a private contractor doing it
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The only broadband equipment Virgin want back are the Hubs. Modems will be collected if there is also a STB to return, but if it's just a standalone modem they won't.
---------- Post added at 23:25 ---------- Previous post was at 23:24 ----------
Quote:
Originally Posted by telfordcable
I had spoken to nice man on the phone ask him a question about 100 Meg in March 2011:
Do I need another tech guy to come out to installing 100 meg if I want it in March 2011 ? and his reply is: No, you don't need a tech guy coming out because you already had a superhub and you only just need to pay one off activation fee £30.00 to put you on 100 meg but you will be in a renewal 12 months contract.
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Well that's wrong. Although you have a SuperHub, an engineer will be sent for now as part of 100Mbit install. Also at the moment 50Mbit customers upgrading to 100Mbit get free install and activation.