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nialli · 22-12-2010, 08:38

I called VM last Friday after my SA V+ became too unreliable. Engineer visited yesterday morning and replaced it with a Samsung V+.
No quibbles over the need for a new box: customer services can check your box's log records remotely and if there's been a problem they just arrange a replacement.
The engineer said that they were removing a lot of SA V+s as the Samsung handles HD much better.

22-12-2010, 08:38	#3
nialli Inactive Join Date: Jul 2003 Location: Greenwich, SE10 Services: Sky Stream, Sky broadband Posts: 865	Re: Time for a new box I think I called VM last Friday after my SA V+ became too unreliable. Engineer visited yesterday morning and replaced it with a Samsung V+. No quibbles over the need for a new box: customer services can check your box's log records remotely and if there's been a problem they just arrange a replacement. The engineer said that they were removing a lot of SA V+s as the Samsung handles HD much better.