Quote:
Originally Posted by mersey70
I didn't know there was a Liverpool team. I always seem to speak to Welsh, Scottish or possibly Mancunian/Yorks staff if it is a UK based call centre that answers, what do they do in Liverpool?
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We support Broadband, Digital television and Telephony on the Cable side of the business.
The Main 2nd Line Support team for the above services are also based here plus the Outage Support team as well which means all the other call centres have to call into here.
---------- Post added at 21:26 ---------- Previous post was at 21:23 ----------
Quote:
Originally Posted by mersey70
I have never noticed a Virgin Media office in Albert Dock, do they deal mainly with ex-Telewest customers?
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We are directly opposite the Police Headquarters across the Salthouse Dock with the 3 Red Funnels outside above the Spice Lounge and The Revolution.
