Quote:
Originally Posted by jb66
I got sent to a house to program a remote, how does that work in the flow, IMO if you can't get it working then tough, use the tv remote, not worth a visit
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We have full instructions and screenshots and also V+ boxes to help us, no one should book an engineer for a remote and it should go down as a wasted truckroll with feedback.
The diagnostic tool covers virtually every fault a box or a phone can have, unlike when we do broadband where the main tool is on my shoulders.