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pip08456 · 18-12-2010, 14:30

Yes the take-up of 50Mb was only around the 40,000 customer base (give or take a thousand or two).

My reasoning being the superhub was/is aimed predominantly at the 50Mb and 100Mb user why were their preferences taken note of before it was even released.

I can see the "normal" hub being phased out over time as the superhub is also now being used for 20Mb installs and as such would appear uneconomical just to keep it for the 10Mb tier.

To me it is a classic case of VM yet again failing to listen to their customer base and having to play catch up.

Then again VM may be giving the superhub to 20Mb customers now and planning on a SuperDooperHub for higher tiers.

18-12-2010, 14:30	#108
pip08456 Sad Doig Fan! Join Date: Aug 2007 Location: Barry South Wales Age: 70 Services: With VM for BB 250Mb service.(Deal) Posts: 11,848	Re: Virgin to give new Superhub out. Yes the take-up of 50Mb was only around the 40,000 customer base (give or take a thousand or two). My reasoning being the superhub was/is aimed predominantly at the 50Mb and 100Mb user why were their preferences taken note of before it was even released. I can see the "normal" hub being phased out over time as the superhub is also now being used for 20Mb installs and as such would appear uneconomical just to keep it for the 10Mb tier. To me it is a classic case of VM yet again failing to listen to their customer base and having to play catch up. Then again VM may be giving the superhub to 20Mb customers now and planning on a SuperDooperHub for higher tiers.