Quote:
Originally Posted by gondalio
sounds like a cable/connector/signal issue. not to say it's not the card as ive come across a few customers whos smartcard was causing the freezing issues (so dam surprising) after replacing all cables connectors changing tap plates etc lol you'd be suprised at the random things that can cause issues for stb's.
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I would still ring up as simply wiping and reinserting may not be the fix as he could just be moving a cable and twice in a week is reason enough to call.