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spiderplant · 15-12-2010, 10:51

Try Fix-It Assistant

1. Press Home on your remote.
2. Select option 9, for Help & Info.
3. Select option 2, for Virgin TV.
4. Select option 9, for Got a Problem?
5. Select option 1 for Fix-It Assistant.

Then do the error code check

The PIN is stored in the box, not on the card, by the way.

15-12-2010, 10:51	#4
spiderplant cf.mega poster Join Date: Jun 2003 Posts: 9,058	Re: 4 Digit Pin Number Try Fix-It Assistant 1. Press Home on your remote. 2. Select option 9, for Help & Info. 3. Select option 2, for Virgin TV. 4. Select option 9, for Got a Problem? 5. Select option 1 for Fix-It Assistant. Then do the error code check The PIN is stored in the box, not on the card, by the way.