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Re: TS19 area, dropouts on modem.
Power levels look OK, though your upstream is on QPSK which may not be a good thing.
As for your modem, I don't know enough about the 256 (never had one myself) but some older modems (e.g. the ancient DPX110) do have those exact kinds of problems - being forced offline and getting "stuck" until it gets unplugged or manually power cycled. Certainly isn't out of the question for software to do it - in this case any significant load (>6mbps or >20 connections) would cause it.
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