Cable Forum - View Single Post - What happend to "WE TREAT EVERYON THE SAME"

telegramsam · 12-12-2010, 12:24

I used to have a second box in my bedroom and I asked virgin about swapping it for a v+ box. They said it would cost me £75,I told them to forget it. I think existing customers don`t get treated fairly. Everything virgin do is geared up to attracting new customers or getting more out off exising ones. For example I`m on the xl package with sky sports and sky movies hd but when virgin offered some of their channels free to all customers for a month that doesn`t apply to those of us who are already paying for them! I still believe virgin are better value than sky though but the moment that changes I`l be switching.

12-12-2010, 12:24	#8
telegramsam telegramsam Join Date: Dec 2010 Location: Middlesbrough Services: Sky Q,,Freely,Grain broadband Posts: 1,807	Re: What happend to "WE TREAT EVERYON THE SAME" I used to have a second box in my bedroom and I asked virgin about swapping it for a v+ box. They said it would cost me £75,I told them to forget it. I think existing customers don`t get treated fairly. Everything virgin do is geared up to attracting new customers or getting more out off exising ones. For example I`m on the xl package with sky sports and sky movies hd but when virgin offered some of their channels free to all customers for a month that doesn`t apply to those of us who are already paying for them! I still believe virgin are better value than sky though but the moment that changes I`l be switching.