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Old 12-12-2010, 10:58   #4
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
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Re: What happend to "WE TREAT EVERYON THE SAME"

Quote:
Originally Posted by Exorcist74 View Post
I have been with NTL from the very beginning, I have tv,BB and phone line with them, Last week I thought Id ring and ask for a normal second tv box for the bedroom, all the cable and power is there ready.......
I was told that a engineer would have to come out and install the new box at a cost of £40 installation (no installation needed) and a £10 per month for the extra box, what excellent customer relationship they have.... NOT.
So I told them no way am I paying £40, So Im off to get a free-view box instead, what a rip off.
If I was a new customer I'd get free installation...
what tv pack are you on?

I'm sure you can get "quick-start" on that, if cables are already there?
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