Quote:
Originally Posted by Arborlinden
16 days since phone went dead. Still no contact from Virgin Media about a service call. Might be of interest to other VM customers to read some of the emails (if this page will allow enough space) then they can put themselves in the position with some of the evidence that will be considered by the Court.
Go on make a judgement and see if you get it right!
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I have advised you since your first post to call in and I see that they are offering you timeslots for an engineer so do reply.
I will not hold my breath and nor would I recommend you to hold yours either with regards your County Court attempt.
This issue would likely have been resolved weeks ago if you had rang up the faults team from any phone line and if you had used a Mobile they would have called you straight back as per policy, as it states as well if it turns out to be your equipment a charge will be made.
I have asked for the removal of your contact details by the moderating team which you left in your copied and pasted email.