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Old 07-12-2010, 12:14   #1
mam
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Join Date: May 2007
Posts: 110
mam is an unknown quantity at this point
urgent advice before tomorrow please

Hello.
I posted a thread a few day ago about my connection.But it has now got worse and becoming a bit of a joke.

My internet went down Sunday

Phoned Virgin Sunday,connection was OK according to them,but other I know lost their connection.

Engineer came out Monday,replaced old modem for new,still the same problem.Moden was syncing all the time,his words.

He phoned his network engineer,who informed him that there was a problem in my area,and it would be solved Tuesday morning.

Tuesday morning arrived,still the same problem,phoned the so-called help line,was told there is no issues in my area.

Engineer coming out Wednesday afternoon.

The problem is that sometimes I can connect,others times it say no internet connection,or no connectivity .

When I can connect,each web pages loads like dial up,if too long it says unable to coonect to server,time out.Or the connection just locks up .

You might be lucky and regain a connection after,but most unlucky.

I have had this issue since Sunday,and the help Virgin have offered as not been of help.

Before the engineer arrives,can you help please with advice ?

Thank you

ps,I have connected my netbbok and laptop to the modem,both experience the same problems
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