Quote:
Originally Posted by pauldavies83
I really don't agree with this "free service engineers" line - lets face it, you should be getting free service engineers regardless. We shouldn't be slapping Virgin on the back and saying "well done" for this.
The customer is paying a subscription to watch a TV service - if the equipment Virgin insist you use to receive this subscription doesn't work, I'd expect it was repaired without charge! Otherwise you would be paying for something you couldn't access.
The £200 upfront charge is buying the equipment in for Virgin for them to then rent to you, plain and simple. When you rent a TV, or lease a car, your not paying the company up front for it for them to buy it and then paying the rental on it as well. They buy their asset, and then you pay the rental to them.
So Virgin seem to want it both ways. Good luck to them - best of both worlds for them and their business model 
PS we all know Sky try to con you out of ~£60 to send a service engineer out - doesn't mean people pay it. I know people who have had multiple service visits free of charge. |
You cant just call up and ask for a call out for free with Sky. If your box has totally failed you might be able to blag a call out from them but on the other hand you might not. Sky charge eight or nine pounds a month to get a guaranteed call out so they obviously dont think the sky way is perfect either. All your negative posts tend to suggest that you dont think it is worth having a tivo box anyway so you are perhaps not the best to judge whether the price is worth it. Personally I do think from what I have read that it is worth paying extra for tivo and a 1Tb drive. The only thing I can see against it is that the price will probably drop within a year but that is always a disadvantage to being one of the first. When things are new and in short supply companies can sell them at a premium price. How much money have the first purchasers of the Sky 1Gb box lost in the last few months?