Thread: TiVo
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Old 04-12-2010, 14:01   #255
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Services: VM TiVo & V+ XL TV / XL Telephone / XL 30Mb Broadband with Super Hub
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Re: TiVo

Quote:
Originally Posted by Digital Fanatic View Post
It's all about good PR and that the customer experience is great. Your staff should be your biggest promoter, if staff love the product, they will sell it well to the customer.

If we find any last minute bugs, then we won't be posting on here bad mouthing the company we work for.

It's not about giving staff preference over the customer. The Virgin ethos is "look after your staff and your staff will look after your customers, thus giving the shareholders a good return".

We are last minute guinea pigs if you like
Exactly, so in essence the TiVo 500 are in essence the customer pilot - they may well be staff but not all of them would work in a line of the business directly related to the product, hence they wont be biased as stated. The VM site thus far only shows the demo of TiVo and allows people to pre-register interest. They aren't misleading anyone in the hope of getting an install this side of Xmas.
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