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mattboothers · 03-12-2010, 22:49

slightly off topic but -

URGENT: Are Virgin Mobile having problems because firstly:

Phoned Virgin Mobile about the £10 per month deal for the Blackberry Curve 8520 (Exclusive to Virgin Media customers - me). Got all my details through. Said they was all ok then put me on hold and said I didnt pass the credit checks so I thought it must be my card as Im on Adapt account not current.

Next...

Mum registered her details through the phone to in the same way but after all the confirmations her card didnt pass the credit checks either. And Im like thats odd because she pays the Virgin Media bill on it. She then tried her other bank card and same again.

So then,

We thought we would try one final time with my dads card online and the same again but went through the credit checks and said congratulations order confirmed etc. Then I got the confirmation email and another email saying could not process payment again.

This is odd 4 of our very much active cards are being rejected ... WHY! Has anyone else had this problem before. and/or can guide us through it because Im baffled with whats gone on.

Thanks.

03-12-2010, 22:49	#15
mattboothers Inactive Join Date: Jul 2009 Services: Virgin Media V+ & tivo (XL TV) - Freesat+ (Humax Foxsat HDR) - 20mb BB - M Phone Posts: 836	Re: Virgin Blackberry Offer in Iphone slightly off topic but - URGENT: Are Virgin Mobile having problems because firstly: Phoned Virgin Mobile about the £10 per month deal for the Blackberry Curve 8520 (Exclusive to Virgin Media customers - me). Got all my details through. Said they was all ok then put me on hold and said I didnt pass the credit checks so I thought it must be my card as Im on Adapt account not current. Next... Mum registered her details through the phone to in the same way but after all the confirmations her card didnt pass the credit checks either. And Im like thats odd because she pays the Virgin Media bill on it. She then tried her other bank card and same again. So then, We thought we would try one final time with my dads card online and the same again but went through the credit checks and said congratulations order confirmed etc. Then I got the confirmation email and another email saying could not process payment again. This is odd 4 of our very much active cards are being rejected ... WHY! Has anyone else had this problem before. and/or can guide us through it because Im baffled with whats gone on. Thanks.