Cable Forum - View Single Post - Virgin V+ Box: Scientific Atlanta on New Install

swapshop1 · 03-12-2010, 10:27

Dirty boxes,

I was an early adopter of the V+ SA box, it was new and after however many years, it still looks new.

Had a Viewsonic monitor break after 15 months, 3 replacements, all referbs. All were in very poor condition. The last one looked like it had lived in a bin for its life. What the hell do people do with their boxes? Why are they so cruddy looking?

After the viewsonic experience, I will not accept a poor looking box. After all looks are important to everyone too!

OP: It's too late to change it now, but next time just refuse. You're the customer. Take a photo and email to CS and tell the installer to leave.

In the end I complained (to viewsonic corporate in the UK instead of the usual CS dept in poland) that the 3rd viewsonic was broken (it was) and the condition was unacceptable = received a brand new replacement.

03-12-2010, 10:27	#36
swapshop1 Inactive Join Date: Aug 2005 Location: Lincoln Posts: 89	Re: Virgin V+ Box: Scientific Atlanta on New Install Dirty boxes, I was an early adopter of the V+ SA box, it was new and after however many years, it still looks new. Had a Viewsonic monitor break after 15 months, 3 replacements, all referbs. All were in very poor condition. The last one looked like it had lived in a bin for its life. What the hell do people do with their boxes? Why are they so cruddy looking? After the viewsonic experience, I will not accept a poor looking box. After all looks are important to everyone too! OP: It's too late to change it now, but next time just refuse. You're the customer. Take a photo and email to CS and tell the installer to leave. In the end I complained (to viewsonic corporate in the UK instead of the usual CS dept in poland) that the 3rd viewsonic was broken (it was) and the condition was unacceptable = received a brand new replacement.