Quote:
Originally Posted by pauldavies83
Lets not confuse the issue - there isn't a dedicated line in a physical sense (where would it connect to on the STB as there is only one coax input). The 10Mb worth of reserved bandwidth (I can only assume) will use frequency on the existing coax entering the premises, so I don't see what else is to be done within the premises than a STB swap (providing the incoming signal strength is sufficient).
Am of course open to someone explaining why this isn't the case if my assumption is wrong.
---------- Post added at 22:37 ---------- Previous post was at 22:35 ----------
Any technical reason why this is the case?
Or is it more a customer satisfaction issue?
Or a decent way of making additional revenue?
Not necessarily having a go - just interested is all.
---------- Post added at 22:39 ---------- Previous post was at 22:37 ----------
Haven't read anywhere the TiVo box contains a web-browser - does it? Be interesting if it does.
Or is it the walled garden of approved internet-connected apps we have seen and read about?
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see above
---------- Post added at 22:59 ---------- Previous post was at 22:57 ----------
Quote:
Originally Posted by pauldavies83
I'd be quite happy to do a self-install and pay for a call out later if required, to try and keep the cost down initially. Would free up VM's field engineers to do something else too.
Won't happen I suspect, but would be a good option for those comfortable with the product and their ability to make the swap.
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It may be an option in the future, but for now it will only be manned install. We need to make sure the customer experience is excellent with this premium product
