Quote:
Originally Posted by RobboEdin
Are you actually knowledgeable about what is involved in installing the new box?
Perhaps the dedicated internet connection which the box has will need balancing with the customer's existing broadband connection.
Perhaps the signal levels are completely different on this new box.
Perhaps........
Perhaps you are wrong to assume that it is simply replacing wires (and hoping it works).
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Well if he comes and does more than scratch his arse and unplug a few wires, plug them back in then leave, fair play